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Live Broker Voids

This is a step-by-step guide for Skype, TeamViewer, and Notes

By James Ariel Rivera

In this guide, we'll learn how to monitor and process Live Broker Voids using a structured approach. The focus will be on the 120 Void Monitoring group chat, where you'll check for any voids received from Live Brokers Daily. We'll walk through the steps of sorting voids, updating profit and loss, and ensuring accurate records in your system. This process involves using Backoffice to manage data and ensure that all voids are correctly accounted for. By following these steps, you'll maintain accurate records and ensure smooth operations in handling Live Broker Voids.

Let's get started

To discuss our Live Broker Voids, we have three group chats: 678 Void Monitoring(KM916/678/159), 120 Void Monitoring, and 889 Void Monitoring Reports.

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Here's our Live broker Voids Monitoring Chat
Step #1: Here's our Live broker Voids Monitoring Chat
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Check our Live Broker Voids Monitoring Chats Daily for any Voids sent by our Live brokers.
Step #2: Check our Live Broker Voids Monitoring Chats Daily for any Voids sent by our Live brokers.
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We will have the example from 120 Live Broker.
Step #3: We will have the example from 120 Live Broker.
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After we click the the 120 Void Monitoring Chat we see that there's a voids sent on Sunday to sort this.
Step #4: After we click the the 120 Void Monitoring Chat we see that there's a voids sent on Sunday to sort this.

We will go through the example of checking for 120 Void Monitoring. We received this last Sunday, so we will access our back office to address this Void.

Click the yellow XL, then click the book.

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Click on "Yellow Excel" from our BO
Step #5: Click on "Yellow Excel" from our BO
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Click on "Book"
Step #6: Click on "Book"

After loading, search under "account"/"Nick" and enter 120/678/1591st/KM916/87. For this example, find 120 new for our Live Broker.

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Click here
Step #7: Click here
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Type "120"
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Double-click on "120 New"
Step #9: Double-click on "120 New"

Double-click the account to display all bets.

We will find the amount that has been voided by 120.

Here's an example from Greece, Kampaniakos, for the Live Broker Void starting at 120.

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Click under Game to search the voided match.
Step #10: Click under Game to search the voided match.

We will search under "game" and review the results. Next, we'll identify which bet the 120 voided.

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The Voided Match sent by 120
Step #11: The Voided Match sent by 120

It appears that these two lines, or bets, were voided due to being abnormal bets.

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120 sent a voided amount from
Step #12: 120 sent a voided amount from
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After we search the match and before we change anything, we need to make sure to record Original Profit. This game is on 23-03-25 and the Original Profit us 378,805 before void deduction.
Step #13: After we search the match and before we change anything, we need to make sure to record Original Profit. This game is on 23-03-25 and the Original Profit us 378,805 before void deduction.

To address this, first, we will transfer this data to our green Excel sheet.

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We will brought the bet out from our Yellow XL. Right Click the Match.
Step #14: We will brought the bet out from our Yellow XL. Right Click the Match.

To Brought out we will change the status to running.

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Click here
Step #15: Click here
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Click on "Running"
Step #16: Click on "Running"

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Next, click the green check.
Step #17: Next, click the green check.
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Go to the Green XL
Step #18: Go to the Green XL

After we brought out the bet in our green XL. right-click on the match and then select edit.

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Click on "Edit"
Step #19: Click on "Edit"

Here, you will update the PNL, or profit and loss amount. It has already been updated in this case. We will guide you on how to proceed.

I have a format already created for 120. We'll go through the step-by-step process. For 120, we'll have Live Broker Abnormal Void Share from 120. The game date is set for March 23, 2025. We also have the league and game name for the specific bet that gets voided from our live brokering.

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I have this format for Live Broker Voids. Where I sort the name and the lines that has been voided and with a record of original PNL,Deducted and the new PNL.
Step #20: I have this format for Live Broker Voids. Where I sort the name and the lines that has been voided and with a record of original PNL,Deducted and the new PNL.

We will have the line indicating that our live brokering has been voided. This results in two lines.

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Click here
Step #21: Click here

We have over 4.25 and over 4.5

We will sort all the details from the original profit and loss statement to deduct the voided amount obtained from our live broker 120.Click here

The real stake indicates that a share of 0.95 has already been deducted from 120 live brokering. We will now consider the original stake we placed.

Next, we will calculate the deducted profit, which will be half of our original profit.

Over 4.25 we have the Half of original profit of 18,060 is 9,030.

That was the deducted amount from our 120 live brokering. Let's sort this out.

In our Excel sheet, right-click on the line that was voided.

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Right-click on "120 New" to edit The expected Profit due to voids.
Step #22: Right-click on "120 New" to edit The expected Profit due to voids.
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We update Expected Profit of 9030 but Only 120 have broker share of 0.95 where we multiply the deduction amount sent by 120 9030*0.95 = 8,578.5 and this will be our Expected Profit.
Step #23: We update Expected Profit of 9030 but Only 120 have broker share of 0.95 where we multiply the deduction amount sent by 120 9030*0.95 = 8,578.5 and this will be our Expected Profit.
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Double-click under Expected Profit to change the amount to "8578.5"
Step #24: Double-click under Expected Profit to change the amount to "8578.5"

Previously, the original expected profit was set at 17,857. Now, we will reduce it by half.

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Click the green check to finalize all the changes.
Step #25: Click the green check to finalize all the changes.
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Do the same process on the other voided line. Right Click the Broker.
Step #26: Do the same process on the other voided line. Right Click the Broker.

Let's move on to the next step.

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Change the Expected Profit with a deduction from 120 voided amount on this line.
Step #27: Change the Expected Profit with a deduction from 120 voided amount on this line.

On line 4.5, we will do the same thing.

We will deduct the amount from our live broker.

They sent us 11,445 for the deducted amount.

That will be half of our original profit and loss.

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We do the "Total Deduction is 11445 + 9030 = 20,475"
Step #28: We do the "Total Deduction is 11445 + 9030 = 20,475"

We get a total of 20,475 as an example from 120 live brokering sent from our voids or the void share.

After updating the expected profit, click the green check.

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Click the green check to update all the changes.
Step #29: Click the green check to update all the changes.

Once everything is finished, click the green check on this edit pick.

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Click here to complete the changes.
Step #30: Click here to complete the changes.

This will be a complete process.

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Right-click on "PAS Giannina - Karniakos Chalastras" to sent off the bet in our green xl.
Step #31: Right-click on "PAS Giannina - Karniakos Chalastras" to sent off the bet in our green xl.
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Click on "Result Confirm"
Step #32: Click on "Result Confirm"

We have concluded here as a win.

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Click here
Step #33: Click here

Then, click the green check to send.

We will also update our voids manage. We will copy for the pic ID.

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Copy Pick ID "2241133"
Step #34: Copy Pick ID "2241133"

We need to double-check after changing the profit or expected profit. Copy the original profit before making any changes and deduct all voided amount.

We will first record the original profit before making any changes. This will allow us to see the difference after deducting the void share from our live brokers.

For example, we copy the previous profit or the original profit, which is 30 or 378,805.

We have a total deduction of 20,475 from two lines.

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Click on " Profit on 23 - Mar - 25 is 378,805 Total Deduction is 20,475 from Profit on 23 - Mar - 25 is ( 378805-20475 ) = 358,330
Step #35: Click on " Profit on 23 - Mar - 25 is 378,805 Total Deduction is  20,475  from Profit on 23 - Mar - 25 is ( 378805-20475 ) = 358,330

The new profit will be the original profit minus the void share.

We get a new profit of 358,330, which matches our record in the Excel sheet from the book of 120 broker on 23-03-25.

Once everything matches and there is no error or mismatch, we can update the void manage to our voids tab.

We will proceed with placing a record on our voids.

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Click here to close.
Step #36: Click here to close.
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Click on "Voids"
Step #37: Click on "Voids"

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Click the Voids tab, then select Broker Voids Manage.
Step #38: Click the Voids tab, then select Broker Voids Manage.

We will paste the peak ID that we copied for the exact match.

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Double-click on "2241133"
Step #39: Double-click on "2241133"
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Paste the PICK ID and Click Display Bets.
Step #40: Paste the PICK ID and Click Display Bets.
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Click on "Display Bets"
Step #41: Click on "Display Bets"

You will see the exact team names at the top. Then, check for voids where live brokers receive abnormal bets. After checking each line, click save and close.

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Click here
Step #42: Click here
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Click here
Step #43: Click here

To check, click the box. To uncheck, click the box again.

Then, click "Save and Close."

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Click on "Save And Close"
Step #44: Click on "Save And Close"

Everything was completed. We're going to send this report. Just copy your format and send it to the back office for amendments.

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React Check on the message from the voids in our Live broker to mark as done.
Step #45: React Check on the message from the voids in our Live broker to mark as done.
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Click on "Back office amendments"
Step #46: Click on "Back office amendments"

We have sent this information.

Everything was completed on our live broker void share.

Live Broker Voids